LC Apparel Consulting GENERAL FAQ

Business Hours: Monday - Friday Time: 10:00 am- 6:30 pm 

GENERAL FAQ

Am I able to receive updates on the progress of my samples?

• Yes, you will be able to receive updates when fabric sourcing is complete, fit samples are ready, final samples and surface design are complete before scheduling a meeting, pick up, or shipping. We have a project tracking system that you will have access to. 

How long will the product development process be?

• The product development process consists of a series of steps which include the conceptualization, design, development, and marketing of newly created or newly rebranded goods and/or services. This process will take between 3- 6 months at a minimum. Intricate designs may take longer. 

Do I own my pattern/design, or is it the property of LC Apparel?

• Yes, you do own your patterns and designs, both of which are available to you once paid in full.

Is it faster or better to do product development locally or internationally?

• It is better to do product development locally rather than internationally because, in the event that you do bump into issues along the way, it is easier to solve them in your area than having to go overseas.

What kind of changes are permitted during the fit session?

• Only sizing/fit alterations can be made during the fit session. However, design changes are based on our discretion.

If I’m not happy with my sample what is the procedure?

• LC Apparel Consulting has a NO refund policy. We will make every reasonable accommodation possible before production is mad
• What if I want to change my fabric after the pattern is made?

• If the fabric changes are significant then there will be an additional pattern edit fee.

What if I want to change my sample sizing after the pattern is made?

• Unfortunately, that cannot be done, you would need to request a new pattern to be made at an additional charge.

Do you accept outside patterns?

• Yes, however, if they are not industry-standard there will be an additional pattern correction fee.

What the minimum and maximum order quantities for production?

• LC Apparel Consulting has no MOQ.

What is the process if I already have a sample?

• You must provide a pattern for your sample. If you are ready to go into production you must request your production order so that we can provide you with a production quote. If you do not have a pattern, we will create one for your sample for an additional charge.

What if I have a design idea and cannot sketch?

• LC Apparel Consulting provides Design Development Sessions where we sketch your ideas, give you fabric knowledge, and create a cohesive collection assortment for you to move forward with sampling and product development.

PAYMENT AND INVOICING FAQ

Do you have financing plans available and how do they work?

Yes, we offer 2-4 equal installments on a bi-weekly or monthly payment schedule. 

• *YOU MAY SUBMIT PAYMENT VIA APPLE PAY\ZELLE or CASH APP This does not eliminate the tax.
  
  ***Please note that our payment plans do not reflect the duration of your project. Our payment plans are a courtesy to help designers bring their vision to life on their desired budget.  Your project will succeed your payment schedule depending on fabric availability, details, functionality, and quality.
  
  ****No refunds, credit only. Late fees will apply on past due invoices

What if I do not make a payment on my expected financing plan will my estimated due date for my samples get pushed back?

• Yes, it will further delay the process of your samples. You can put your project on hold for up to 30 days. If you're hold exceeds 30 days. Your project will be terminated and a credit will be issued.

What if I am not able to continue my project?

• You will receive a credit available for use up to 12 months. 
• Is there an ACH option? 

• Clients have the option of doing ACH payments.  

Are there any late fees I should know about?

• If there is no communication on payment from you to our company, you will be charged $50 late fee every seven days from payment due date.
• Three unpaid late fees, you will be placed on hold.
• If you would like to be reinstated after being placed on hold you will need to be charged 5% original invoice payment to recommence.

PRODUCT DEVELOPMENT FAQ

How long does the product development process take?

• 6 months+ 

How long does the production take?

• 1-3 months

Do you need to meet in person every time?

• We suggest that you come in person for the fittings.
• We have virtual options available for the consultations.

If my product is a bag design would that take as long as a clothing brand?

• Yes, it's the same process for bags and accessories.

 

PRODUCTION & MANUFACTURING FAQ
When will the production process start?

• This process will begin after the product development is complete. All fit, fabric, units, and sizes must be confirmed to begin production.

What is a pre-production sample?

• A pre-production sample is a sample of products before bulk production or manufacturing starts.

Will you create my labels and hangtags?

• Yes, it is included within our programs and packages.

DESIGN DEVELOPMENT FAQ
How many edits are permitted before approval?

• There are 2.

How long do I have to approve a design?

• 72 hours. (Be mindful that delays in approval, delays production).

FABRIC FAQ
How long do I have to send over the fabric?

• Fabric needs to be summited by the pattern creation step. 

Does Fabric Sourcing include my fabrics for my final sample?

• No, our Fabric Sourcing service does not include the price of your final approved fabrics and/or samples.

How much fabric will I need to send over?

• We provide Fabric Sourcing services, but if you choose to send over your fabric, we will advise your fabric. Any extra fabric required will be discussed during the fit.

How will I get to choose my fabric selections?

• During our fabric sourcing process, our fabric coordinator will select the best fabrics recommended for your designs then you’ll be able to pick from said fabrics.

PATTERN & SAMPLE FAQ
What is a Pattern?

• A pattern is the art of manipulating and shaping a flat piece of paper to conform to one or more curves of the human figure. Pattern making is a bridge function between design and production. A sketch can be turned into a garment via a pattern that interprets the design in the form of the garment components.

What is a fit sample?

• A fit sample is a sample that is produced by a manufacturer and reviewed by the company purchasing them to ensure that they fit properly to the human figure.

What is a final sample?

• A final sample is the final approved version of a sample produced by the manufacturer.

Once I receive the finished samples and I want to make adjustments will you be able to or will I have to get them altered myself?

• Adjustments are based on our discretion.

What is the soonest time frame I can get my product development samples?

• Normally our turnaround time is 6 month lead time but this can change.

Will I receive all my patterns as soon as the process is completed?

• Once your invoice is paid, the patterns belong to you.

What kind of changes are permitted during the fit session?

• Only sizing/fit alterations can be made during the fit session. However, design changes are based on our discretion.

If I’m not happy with my sample, what is the procedure?

• LC Apparel Consulting has a NO refund policy. We will make every reasonable update if needed.